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Rod Laird training portfolio
Every course we've run since first setting out in 1997 is listed below.
If the course has “
dates available” against it then you can book a place right now. If we only have “
further information” or there is nothing against the course then this means that we don’t yet have more dates in mind. If we don’t have dates in mind then I really do apologise.
But we can always run courses if there is enough interest, so please do click on the course you would like us to run and use the form to tell us about your interest in it.
Everything we do is based on what delegates want.
So we are particularly eager to know what problems you face and if we were able to run the course how it might help you tackle them.
That helps me find out if others share those problems, and would be interested - and also find and brief likely course leaders.
We’ll be in touch once we are able to run the course.
Communicating with all communities »Community safety »
Equality and diversity courses »
Evaluation, research and monitoring courses »
Involving residents, service users and their communities »
Communicating with all communities
A step by step guide to creating a online community »
An introduction to social media and the risks involved - The Regenda Group Webinar »
An introduction to the use of social networking sites and the risks involved »
An overview of social networking sites - 1 hour live Webinar »
Creating dialogue within your organisation »
Developing more effective communication to influence and inform »
How fire services can manage the risks of social networking sites »
How police services can manage the risks of social networking sites »
How social landlords can manage the risks of social networking sites »
How to engage your audiences with email marketing »
further information »
How to get more people to visit your website and social networking site »
How to recruit staff using social networking sites »
How to successfully communicate key messages to the public through literature »
How to use Face book to engage and consult with residents »
How to use mind mapping and other tools »
How to use social networking sites to engage and consult with children and young people »
How to use social networking sites to get a job - and develop your career - 1 hour live Webinar »
How to use social neworking sites to consult and engage with residents »
How to write an effective strategy document »
How to write interesting and eye catching articles »
Simple and practical ways to move from Face to Face to virtual training - 1 hour live webinar »
Community safety
Equality and diversity courses
Equal opportunities and dignity at work »
Good practice in monitoring diversity »
How to engage and consult Muslim communities effectively »
Evaluation, research and monitoring courses
A guide to delivering better services within children and young people's partnerships »
Analysing qualitative and quantitative data »
Becoming a learning organisation »
Effectively evaluating the striving for excellence programme »
How to assess the contribution and impact of organisational practices and initiatives »
How to design questionnaires children and young people understand and complete »
How to engage and consult with young people using online focus groups - One hour live Webinar »
How to evaluate fire safety initiatives »
further information »
How to make the most of your Children Centre's evaluations »
further information »
How to plan, consult for and design programmes »
How to predict changes using statistics »
further information »
Improving your focus group moderating skills »
Making more sense of your focus group findings »
Making the most of consultation skills »
Monitoring and Evaluation in Children's Centres »
Multi channel customer survey methods »
Qualitative research techniques »
Quantitative surveys for Best Value »
Research and Evaluation Skills »
Riverside Housing Group awayday »
Skills for effective Data Analysis and Evaluation for children centres managers »
The absolute essentials of evaluating training - One hour live Webinar »
Understanding research analysis »
Using research to improve and design your web site »
What difference are we making? Valuing evaluation - London Borough of Bexley »
Involving residents, service users and their communities
10 ways to make your partnership work »
A step by step guide to creating a online community »
A workshop for tenant representatives in South Holland District Council. »
An introduction to undertaking a cost benefit analysis of resident involvement »
Approaches for engaging residents and tenants more actively in productive meetings »
Becoming a successful community development team »
Communicating sensitively with residents and staff whilst maintaining confidentiality »
Effective complaint handling »
How to advise customers on dealing with debts »
How to be an effective maintenance team »
How to develop healthy communities »
How to engage and consult Muslim communities effectively »
How to engage and consult with young people using online focus groups - One hour live Webinar »
How to learn from your Impact Assessment of resident involvement »
How to maintain professional boundaries when supporting residents - Raven Housing Trust »
How to meet the challenges of forum facilitation »
How to prepare for challenging meetings and consultations - 1 hour live webinar »
How to use Face book to engage and consult with residents »
How to use social networking sites to engage and consult with children and young people »
How to use social neworking sites to consult and engage with residents »
Participatory budgeting: How to involve residents in your spending plans »
further information »
Skills for effective Challenges for children centres managers (and other key people) »
The Assured Shorthold Tenancy - Practice and Principles of Management »
The internet - what's in it for tenants' associations and community groups? »
Welfare Benefits Maximisation »
Welfare Benefits, Budgeting, Debt counselling and arrears management »
What Localism means for tenant complaints in social housing - One hour live webinar »
What the law says about tenant involvement and what it means for you and your residents »
