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Newest articles - Open access for 30 days
Empathy - a remarkably simple way to diffuse a tense situation (13 Jul 2019) If your questionnaire is poorly designed, you get meaningless data, poor response rates and may frustrate, even enrage some residents and service users (12 Jul 2019) Two fascinating theories about cause and effect that relate to your work (03 Jul 2019) What to do when things don’t work out quite the way you expected (19 Jun 2019) If your hard work is to bear fruit it pays to look at likely results in advance and determine how you define success (12 Jun 2019) It’s a nightmare – and it’s your nightmare
(12 Jun 2019) What to do when someone becomes upset and distressed during a focus group (10 Jun 2019) What to watch out for in self completion questionnaires (01 Jun 2019)5 MORE ways to handle a tricky community meeting
6 common questionnaire errors
Freakonomics? Or lead? Something for you to think about
20 things that can go wrong with your community meetings and focus groups
Why it pays to "set the stage" for your impact assessment projects
How to use body language to defuse difficult situations in residents meetings
Series 6 - Focus groups: How to deal with tricky situations
Why numbers can lie - and how to know when they reveal the truth
All articles by discipline
Research & evaluation
- 6 common questionnaire errors (12 Jul 2019): 0 comments posted
- Freakonomics? Or lead? Something for you to think about (03 Jul 2019): 0 comments posted
- 20 things that can go wrong with your community meetings and focus groups (19 Jun 2019): 0 comments posted
- Why it pays to "set the stage" for your impact assessment projects (12 Jun 2019): 0 comments posted
- Series 6 - Focus groups: How to deal with tricky situations (10 Jun 2019): 0 comments posted
Communications & marketing
- How community and residents’ groups can write a winning fundraising letter when there isn’t much spare cash around (01 Dec 2018): 0 comments posted
- 8 home truths to remember when you write to someone to give you money (18 Nov 2018): 0 comments posted
- These 10 top tips for proof-reading may be simple – but they will make a difference (10 Sep 2018): 0 comments posted
- If you ask questions, you get ideas (05 Jul 2018): 0 comments posted
- Writing that works - for blogs, websites, newsletters, leaflets and reports (08 May 2018): 0 comments posted
Resident involvement
- 5 MORE ways to handle a tricky community meeting (13 Jul 2019): 0 comments posted
- How to use body language to defuse difficult situations in residents meetings (12 Jun 2019): 0 comments posted
- How community and residents’ groups can write a winning fundraising letter when there isn’t much spare cash around (01 Dec 2018): 0 comments posted
- Why a logic model approach can help you conduct an assessment of the impact of community involvement (20 Oct 2018): 0 comments posted
- 13 ways in which volunteers are involved in supported housing (27 Jun 2018): 0 comments posted
Equality & diversity
- 13 tricky situations an experienced trainer should know how to handle (06 Feb 2018): 0 comments posted
- When marketing to older people is a matter of life and death (24 Oct 2017): 0 comments posted
- 10 tips for selling care and support services to older people (17 Dec 2015): 0 comments posted
- How to sell care services to older people – what your colleagues think (03 Jun 2015): 0 comments posted
- How to grow the number of appointments booked on your website (01 Jun 2015): 0 comments posted
Community involvement
- How to use body language to defuse difficult situations in residents meetings (12 Jun 2019): 0 comments posted
- 8 home truths to remember when you write to someone to give you money (18 Nov 2018): 0 comments posted
- Measuring the impact of lots of small projects at the same time: one of your trickiest problems solved (22 Jul 2018): 0 comments posted
- Eight things to think about when measuring the satisfaction of your volunteers (06 Jul 2018): 0 comments posted
- 7 reasons to measure the outcomes of your projects (30 Jun 2018): 0 comments posted
Community safety
- How to prevent boys and girls joining anti social gangs (01 Dec 2013): 0 comments posted
- 10 top tips you can use to deal with challenging children (01 Sep 2012): 0 comments posted
- How one online community is doing something to promote community safety amongst its ethnic minority groups (06 Jan 2011): 0 comments posted
- Neighbourhood agreements - A recipe for keeping the place clean and tidy (17 Oct 2009): 5 comments posted
- What research shows: How to prevent gang and weapon violence (25 Apr 2009): 0 comments posted
