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Newest articles - Open access for 30 days
“Everyone thinks he or she can write good survey questions”[1] yet “even after years of experience, no expert can write a perfect questionnaire.”[2] (09 Jul 2014) Yours for absolutely nothing (03 Jul 2014) Why you should start by determining what you are trying to achieve
(26 Jun 2014) Why you should start by determining what you are trying to achieve
(23 Jun 2014) One of your trickiest survey problems solved
(19 Jun 2014) Words and phrases we should all be careful of (18 Jun 2014) A leading software commentator gives you practical suggestions to ensure you get more from them
(16 Jun 2014) Albert Einstein said “Examples are not just a way to teach; they are the only way to teach.” (14 Jun 2014) Have you noticed how even tiny things can make big differences when it comes to communications? (10 Jun 2014) What goes through the mind of a master letter-writer – in his own words (06 Jun 2014)Four steps to the perfect questionnaire
A ready reckoner to help all performance analysts in their everyday work
Another virtual workshop in Impact Assessment
A practical way to assess the impact of your financial inclusion
Weighting to correct for non-response
A checklist for jargon
Ten ways to make your housing managament and maintenance software more effective
What goes through the mind of a master letter-writer – in his own words (Part 2)
These 10 top tips for proof-reading may be simple – but they will make a difference
How a simple letter doubled the membership of the Arsenal Supporters’ Trust
All articles by discipline
Research & evaluation
- Four steps to the perfect questionnaire (09 Jul 2014): 1 comment posted
- A ready reckoner to help all performance analysts in their everyday work (03 Jul 2014): 0 comments posted
- A practical way to assess the impact of your financial inclusion (23 Jun 2014): 0 comments posted
- Weighting to correct for non-response (19 Jun 2014): 0 comments posted
- 20 things that can go wrong with your focus group (13 May 2014): 0 comments posted
Communications & marketing
- A checklist for jargon (18 Jun 2014): 0 comments posted
- What goes through the mind of a master letter-writer – in his own words (Part 2) (14 Jun 2014): 0 comments posted
- These 10 top tips for proof-reading may be simple – but they will make a difference (10 Jun 2014): 0 comments posted
- How a simple letter doubled the membership of the Arsenal Supporters’ Trust (06 Jun 2014): 0 comments posted
- 15 things to think about when writing online copy (17 Mar 2014): 0 comments posted
Resident involvement
- Another virtual workshop in Impact Assessment (26 Jun 2014): 0 comments posted
- Ten ways to make your housing managament and maintenance software more effective (16 Jun 2014): 0 comments posted
- Measuring the impact of lots of small projects at the same time: one of your trickiest problems solved (27 Mar 2014): 0 comments posted
- Here is a surprising new place to get your message across to older people (28 Jan 2014): 0 comments posted
- How Estate and Neighbourhood Agreements and Charters help you deliver Local Services (20 Jan 2014): 0 comments posted
Equality & diversity
- 8 things to think about when promoting race equality (25 Oct 2013): 0 comments posted
- 8 simple things you can do to make it easier for people with dyslexia (08 Oct 2013): 0 comments posted
- 39 ways to make sure your research and consultations include people with disabilities and impairments (03 Oct 2013): 1 comment posted
- What London Borough of Newham has learnt from providing interpreting services to over 110 different languages and dialects (08 Aug 2013): 0 comments posted
- 10 problems with translated materials (05 Aug 2013): 0 comments posted
Community involvement
- Whatever you do in the hurly-burly of working in the community you mustn’t forget yourself. (14 Jan 2014): 0 comments posted
- 31 things that adults should and shouldn’t do when working with young people (09 Jan 2014): 0 comments posted
- 17 active group work techniques to enthuse and involve young people (08 Jan 2014): 0 comments posted
- Step by step guide to measuring costs, benefits and true value of your work in the community (05 Dec 2013): 0 comments posted
- Why tenant involvement and community development work is no cakewalk (04 Dec 2013): 0 comments posted
Community safety
- How to prevent boys and girls joining anti social gangs (01 Dec 2013): 0 comments posted
- 10 top tips you can use to deal with challenging children (01 Sep 2012): 0 comments posted
- Rod’s Reflections - How one online community is doing something to promote community safety amongst its ethnic minority groups (06 Jan 2011): 0 comments posted
- Rod's Reflections - Neighbourhood agreements - A recipe for keeping the place clean and tidy (17 Oct 2009): 5 comments posted
- What research shows: How to prevent gang and weapon violence (25 Apr 2009): 0 comments posted
