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Newest articles - Open access for 30 days  

 

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Statistics for people in real situations to solve real problems

You don’t need me to tell you social landlords face more challenges than ever before (13 Jul 2015)

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20 ways to know in advance if your partnership will succeed

Success or failure – it all comes down to being able to work with others – and research proves how best to go about it (10 Jul 2015)

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Would you like an in house course like this?

Many of our courses can be run in house, in a venue of your choice, at the time which suits you (01 Jul 2015)

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Make sure your communications don’t exclude those older people who most need your help

How to use public relations to connect with older people who don't know about you (27 Jun 2015)

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Ten tips for marketing music and dance classes to older people

Music and dance works when more traditional methods don’t – in unexpected ways - with people you might not otherwise motivate (25 Jun 2015)

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Marketing – an essential new skill for supported housing

How to sort out what works from what doesn’t – and understand why (23 Jun 2015)

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10 things people communicating with older people should never do

Don’t let design waste your time, pots of money, and, most importantly, a golden opportunity to communicate a valuable message (18 Jun 2015)

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10 problems to overcome when marketing care and support services

Many older people simply don’t know what products and services are available to help them. This means you have a tough marketing job on your hands. Here are 10 things to think about (15 Jun 2015)

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Here is a surprising new place to get your message across to older people

Try your local cinema foyer – the results might surprise you (12 Jun 2015)

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How do you prove your claims are true?

That’s where review sites, independent figures and testimonials come in (08 Jun 2015)

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Each month we’ll enter them into a prize draw with the winner getting a £100 voucher for one of our courses.

This month's winner:
Beverley Woodhead,
Head of Communications and Marketing,
Wrekin Housing Trust
Why mobile phones and Twitter go hand in hand
Hugh Flouch,
Harringay Online
Are you Ninging yet?
Glen Ocsko,
Participation and Engagement Officer, London Borough of Tower Hamlets
MORE thoughts (and solutions) from delegates on social networking
Previous winners are:
Jonathon Toy,
Head of Community Safety/Enforcement,
London Borough of Southwark
Caroline Paul,
Pentland Housing Association
What a difference a day makes! See what Caroline did after spending a day with us – before and after
Andrew Ballingall,
Corporate Research Team,
Fife Council.
Two research reports on a very difficult and under researched topic – East and Central European migrant workers
 
 Tracy Reid,
Community Development Officer,
Wandle Housing Association.
All you have to do is tell me your problems and I’ll try to help
 
John Gaddes,
Research Officer,
Northumberland County Council.
What consultants should do with all the information you have paid them to collect – and how to measure how good a job they have done
 
Sue Tunnicliff,
Programme Administrator,
Bedfordshire Heartlands Primary Care Trust.
Do you ever wake up in the middle of the night saying, “Am I wasting my time? Does my work ever achieve anything?
 

Andy Cave,
Community Initiatives Officer,
Helena Housing.
Here are some surprising new places to get your message across to residents

Tim Williams,
Corporate Research and Consultation Officer,
Selby District Council.
10 ways to make sure inputting data happens properly (Boring but VERY important)

Kate Arnold,
Communications Manager,
EC1 New Deal for Communities.
How to give your newsletter (or leaflet) a winning personal touch - and why it needs it
 
 
 
 
 
 
 
 
 
 
 
Rachel Bennett,
Community Development Officer,
Windsor Housing.
Here’s a surprise! Hairdressers and beauticians are often perfectly suited for work in the community

Jaimin Patel,
Language Shop,
London Borough of Newham
How one organisation uses the Internet to communicate better with non English speakers
 
Ellie Mortimer,
Community Events and Consultation Coordinator,
Trees for Cities.
How a colourful little leaflet overcame apathy and got over 200 residents to attend an event
 
Tom Bonner,
Community Development Worker,
Project Sunlight.
Has a training course ever put you to sleep? This one was an inspiration. It lead to success, funding - and publicity
 
Bernadette Speakman,
PALS Manager,
Blackpool, Fylde and Wyre Hospitals.
Ingenious (and money-saving) way to talk to non-English speakers
 
 
Julie Lawrence,
Assistant Neighbourhood Manager,
Bolton Metropolitan Council.
How a simple approach in Great Lever, Bolton, brings huge, measurable benefits to residents