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Newest articles - Open access for 30 days  

 

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200 (30 Oct 2014)

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After poisonous snakes, the thing people fear most is statistics

13 reasons why they shouldn't (18 Oct 2014)

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How to make the purchase of new software a less than positive experience for all concerned.....

A step by step guide to making a total mess of a new software system (16 Oct 2014)

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A step by step guide on how to insult your readers

You know how every now and then you read something and say “That really hit the mark”? (14 Oct 2014)

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What’s worrying your colleagues about selecting software?

Some people are kind enough to reply to my emails (13 Oct 2014)

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A 10 point check list to help you manage your volunteers safely

Have you got it right? (08 Oct 2014)

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Why you should use more stories in your work

“It is easy to forget how mysterious and mighty stories are.” (05 Oct 2014)

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Ten ways to make your housing managament and maintenance software more effective

A leading software commentator gives you practical suggestions to ensure you get more from them (01 Oct 2014)

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MORE questions from your colleagues about performance management and statistics

Your colleagues probably know better than anyone - so I am sure you can relate to what they had to say when we asked for their concerns (29 Sep 2014)

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12 values to base your impact assessments and evaluations on

This checklist of critical criteria reveals what best to look out for (25 Sep 2014)

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Each month we’ll enter them into a prize draw with the winner getting a £100 voucher for one of our courses.

This month's winner:
Beverley Woodhead,
Head of Communications and Marketing,
Wrekin Housing Trust
Why mobile phones and Twitter go hand in hand
Hugh Flouch,
Harringay Online
Are you Ninging yet?
Glen Ocsko,
Participation and Engagement Officer, London Borough of Tower Hamlets
MORE thoughts (and solutions) from delegates on social networking
Previous winners are:
Jonathon Toy,
Head of Community Safety/Enforcement,
London Borough of Southwark
Caroline Paul,
Pentland Housing Association
What a difference a day makes! See what Caroline did after spending a day with us – before and after
Andrew Ballingall,
Corporate Research Team,
Fife Council.
Two research reports on a very difficult and under researched topic – East and Central European migrant workers
 
 Tracy Reid,
Community Development Officer,
Wandle Housing Association.
All you have to do is tell me your problems and I’ll try to help
 
John Gaddes,
Research Officer,
Northumberland County Council.
What consultants should do with all the information you have paid them to collect – and how to measure how good a job they have done
 
Sue Tunnicliff,
Programme Administrator,
Bedfordshire Heartlands Primary Care Trust.
Do you ever wake up in the middle of the night saying, “Am I wasting my time? Does my work ever achieve anything?
 

Andy Cave,
Community Initiatives Officer,
Helena Housing.
Here are some surprising new places to get your message across to residents

Tim Williams,
Corporate Research and Consultation Officer,
Selby District Council.
10 ways to make sure inputting data happens properly (Boring but VERY important)

Kate Arnold,
Communications Manager,
EC1 New Deal for Communities.
How to give your newsletter (or leaflet) a winning personal touch - and why it needs it
 
 
 
 
 
 
 
 
 
 
 
Rachel Bennett,
Community Development Officer,
Windsor Housing.
Here’s a surprise! Hairdressers and beauticians are often perfectly suited for work in the community

Jaimin Patel,
Language Shop,
London Borough of Newham
How one organisation uses the Internet to communicate better with non English speakers
 
Ellie Mortimer,
Community Events and Consultation Coordinator,
Trees for Cities.
How a colourful little leaflet overcame apathy and got over 200 residents to attend an event
 
Tom Bonner,
Community Development Worker,
Project Sunlight.
Has a training course ever put you to sleep? This one was an inspiration. It lead to success, funding - and publicity
 
Bernadette Speakman,
PALS Manager,
Blackpool, Fylde and Wyre Hospitals.
Ingenious (and money-saving) way to talk to non-English speakers
 
 
Julie Lawrence,
Assistant Neighbourhood Manager,
Bolton Metropolitan Council.
How a simple approach in Great Lever, Bolton, brings huge, measurable benefits to residents