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Newest articles - Open access for 30 days  



How to get your research and evaluation findings used

If your hard work is to bear fruit it pays to look at likely results in advance and determine how you define success (12 Sep 2015)


How to pitch for a project

How attention to detail, being enthusiastic and paying attention to your audience can make your bid a rip roaring success (09 Sep 2015)


Percentages - sometime the simplest things are the most difficult

The number of replies I got was gratifying as I really do work my socks off to put all the articles and courses together. (04 Sep 2015)


A ready reckoner to help all performance analysts in their everyday work

Yours for absolutely nothing (03 Sep 2015)


10 things to help you make a winning pitch

What works – and why (02 Sep 2015)

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Like to contribute to the Library?

Do you have a story to share with others? A tricky problem you managed to solve, a project that went well or even why something went wrong? Anything to do with attending one of our courses is interesting.

If so click here. All contributions are welcome.

Each month we’ll enter them into a prize draw with the winner getting a £100 voucher for one of our courses.

This month's winner:
Beverley Woodhead,
Head of Communications and Marketing,
Wrekin Housing Trust
Why mobile phones and Twitter go hand in hand
Hugh Flouch,
Harringay Online
Are you Ninging yet?
Glen Ocsko,
Participation and Engagement Officer, London Borough of Tower Hamlets
MORE thoughts (and solutions) from delegates on social networking
Previous winners are:
Jonathon Toy,
Head of Community Safety/Enforcement,
London Borough of Southwark
Caroline Paul,
Pentland Housing Association
What a difference a day makes! See what Caroline did after spending a day with us – before and after
Andrew Ballingall,
Corporate Research Team,
Fife Council.
Two research reports on a very difficult and under researched topic – East and Central European migrant workers
 Tracy Reid,
Community Development Officer,
Wandle Housing Association.
All you have to do is tell me your problems and I’ll try to help
John Gaddes,
Research Officer,
Northumberland County Council.
What consultants should do with all the information you have paid them to collect – and how to measure how good a job they have done
Sue Tunnicliff,
Programme Administrator,
Bedfordshire Heartlands Primary Care Trust.
Do you ever wake up in the middle of the night saying, “Am I wasting my time? Does my work ever achieve anything?

Andy Cave,
Community Initiatives Officer,
Helena Housing.
Here are some surprising new places to get your message across to residents

Tim Williams,
Corporate Research and Consultation Officer,
Selby District Council.
10 ways to make sure inputting data happens properly (Boring but VERY important)

Kate Arnold,
Communications Manager,
EC1 New Deal for Communities.
How to give your newsletter (or leaflet) a winning personal touch - and why it needs it
Rachel Bennett,
Community Development Officer,
Windsor Housing.
Here’s a surprise! Hairdressers and beauticians are often perfectly suited for work in the community

Jaimin Patel,
Language Shop,
London Borough of Newham
How one organisation uses the Internet to communicate better with non English speakers
Ellie Mortimer,
Community Events and Consultation Coordinator,
Trees for Cities.
How a colourful little leaflet overcame apathy and got over 200 residents to attend an event
Tom Bonner,
Community Development Worker,
Project Sunlight.
Has a training course ever put you to sleep? This one was an inspiration. It lead to success, funding - and publicity
Bernadette Speakman,
PALS Manager,
Blackpool, Fylde and Wyre Hospitals.
Ingenious (and money-saving) way to talk to non-English speakers
Julie Lawrence,
Assistant Neighbourhood Manager,
Bolton Metropolitan Council.
How a simple approach in Great Lever, Bolton, brings huge, measurable benefits to residents