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How to engage and consult your local community online - Live one hour Webinar for the Australian public sector - ($199 Aus)

Want new ways to engage with residents, workers and visitors? Want to know people's views instantly? Try going online


                   11 am -  12pm - 31 August 2011 (Australian Eastern Standard Time)

At the end of  August I am hosting a special event with one of Australia’s top experts in this field – Dr Crispin Butteriss of Bang the Table, and I’d love you to join us. 

Because it’s a webinar you can benefit from his knowledge and join in without leaving your desk.

In case you are wondering what all the fuss is about social media, ask yourself these three questions.

When people want to know something, where do they go? The internet. When they want to buy something, where do they go? The internet.  When they want to complain, where do they go? The internet.

YouTube, Wikis, social networking sites, photo sharing sites, forums, podcasts and videos, blogs, Twitter and Facebook – are just some of the new media your service users are using.

These things are changing the way society operates. They’re changing the way YOU operate.

They have changed the way people behave. And they affect everyone who deals with people.

And if you are still not sure. Look at some of the reasons why some organisations are using social media.

To reach residents who can’t or won’t attend evening meetings
To make it easier for busy people, younger people and less mobile people to have their say
To demonstrate a commitment to organisational transparency
To break through thorny issues by getting more people involved in the conversations
To test community interest in issues, ideas, plans and programs
To set up communities of people who can get in touch with each other
To pass information quickly to community groups
To post information about council events 

Does any of that strike a chord with you?

No wonder there’s a fuss. There is no area where social media won't radically affect how you provide services and involve people.

But things change with bewildering speed. So you don’t just need to know – you have to be bang up to date.

In this one hour live event Crispin will cover:

How to plan an effective online engagement strategy
The top five tools for effective online engagement
The risks involved and how to manage them
How to market and promote your online consultations
How to report and analyse you online activities
 
Quiet frankly, this is more than a webinar about a particular problem or subject. It is about how society is changing and how you must change. 

Your trainer

Since establishing in 2007, Bang the Table has assisted dozens of urban, regional and rural councils from across Australia New Zealand and Canada to effectively engage their community’s online.

Dr Crispin Butteriss will show you exactly what you should and shouldn’t be doing when you use social media to communicate with and involve your service users and their communities.

Everything will be as free as jargon as possible. You’ll see exactly how other organisations are using social media – with examples. And you will get a chance to ask any question you want about social media.
 



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