How to set up and conduct an online consultation - 1 hour Webinar (£99 plus VAT)
An inspiring online consultation specialist tells you how to do it - and what you should be careful ofþ
An inspiring online consultation specialist tells you how to do it – and what you should be careful of
11am – 12pm – 15 February 2011
Are you responsible for consultation in any way? Then I am sure you are aware of three things:
- Consultation and engagement are higher on the public sector agenda than they have been for a long time
- This is in part due to the spending cutbacks
- These same cutbacks have affected consultation itself, requiring organisations to consult more for less
These are just three reasons why this may be the most valuable invitation you get this year.
Consulting online enables organisations to consult large numbers of people for minimal cost. It also allows you to undertake repeated engagement with the people who you initially consult which then results in an ongoing dialogue.
This can help you to build public trust in the tough decisions that will have to be made in the coming months.
That’s why we have asked the UK’s leading on line consultation organization to prepare a special one hour webinar on how organizations can conduct online consultations.
Many organizations testify to what can be achieved online including Bristol City Council, Norfolk County Council, the Treasury and the Cabinet Office.
There are some common concerns that people have and we’ll deal with these in the webinar:
- Won’t you be excluding those groups who don’t use the Internet?
- How will you know if the responses you receive are genuine and representative?
- What do you do with the large amount of data that online consultation creates and won’t it cost a lot to analyse?
- How do you protect your corporate identity online?
Well also cover these key areas:
- What is meant by online consultation and what are the forms it can take?
- How do you run an online consultation that is engaging to as many people as possible, whilst also being educative?
- What type of content and language should you use?
- What sort of questions should you use and how do you make sure that people actually respond?
- How do you track respondents and their responses
- How to increase response rates for online consultations
- How to use video, images and sound files to bring a consultation to life, whilst also remaining within the required legal standards
- How can social media be used for online consultation, and, more important, how it should not be used
- How do you get the most out of the data collected
Your presenter Gez Smith is ideal for the topic. He is the account director for Delib, which specializes in providing online consultation and public engagement services.
The webinar is happening on 15 February 2011 between 11am and 12pm and it’s bound to be oversubscribed as we can only handle a limited number of seats.
Your trainer
Whilst at Bristol City Council Gez Smith led their 2000 strong Citizens’ Panel, as well as leading on a number of new e-consultation projects as part of the authority’s involvement in the National Project on Local e-Democracy.
Since joining Delib in June 2005, Gez has provided online engagement consultancy for local, regional and national government levels in the UK and abroad, including the Department of Health, Department of Children, Schools and Families, Department of Energy and Climate Change, HMRC, I&DeA, NHS London, Transport for London and over 40 different local authorities.