An introduction to debt advice for housing staff - (In house course)
Perhaps our most valuable one day course ever
We all know the frightening levels of debt in the UK.
Millions are still paying off credit card debts incurred over five years ago. Interest levels for credit cards are still way, way above the bank rate and people desperately need good advice.
With the universal credit being introduced by 2013 budgeting and money advice skills will be more important than ever.
But how can tenants get good advice when so many advice centres and bureaus have been closed down because of the financial cuts?
In one day we'll take you through the key stages of what’s involved in providing sound debt advice.
- The financial problems and difficulties facing tenants
- How do you go about assessing residents financial circumstances?
- How do you use information relating to residents financial circumstances in order to support them and help them to maintain their tenancy and minimise rent arrears?
- How tenants can maximise their income
- How to deal with denial
- How to help tenants prepare, understand and manage a budget
- How to help tenants understand the changes being introduced with the new Universal Credit and the financial responsibilities that will result from one monthly benefit payment
- How tenants should deal with creditors, bailiffs and petitions for bankruptcies & Debt Relief Orders
- What tenants should do if creditors are harassing them
What delegates say