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20 questioning techniques to help you find out from people what they really think and feel (25 Oct 18)

Secrets of asking open ended questions

An open question permits a wide range of responses and is likely to stimulate discussion, while a closed question leads to a limited range of answers and often permits a simple ‘yes’ or ‘no’ response.

“What do you think of the caretaking service on your estate?” is an open question and should generate a lot of discussion and elicit many different views.

On the other han…

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