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10 common errors made by resident involvement officers when designing a questionnaire (11 Jan 13)
Get these wrong and you run the risk of putting off your residents and collecting worthless data.
Survey questionnaires are still the most commonly used means of getting residents’ views.
They crop up everywhere, on every conceivable topic – and you’ll recognise a few, I’m sure.
Resident satisfaction, ideas for improvements, feedback on fun days, the ideal time for residents’ meetings, views on different options for involvement …
Not to mention: election of…
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