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Eight things to think about when measuring the satisfaction of your volunteers (06 Jul 18)

Volunteering rates are stagnating and in some areas declining so you ignore their happiness at your peril

It may seem hard to believe but volunteering rates are stagnating and in some areas declining.


People have an awful lot on their plates at the moment and volunteering isnt always their top priority.


So its more important than ever to retain your volunteers and the best way of doing this is to make sure they are happy and enjoying what they are doing.


Here are eight things that you should bear in mind when measuring how satisfied your volunteers are with their position.   


Their motivation for volunteering

Does the opportunity you are offering match what they want?  


Views on the support, management and training they get
The sorts of things you need to keep an eye on here are the approach and availability of their manager, the opportunities for feedback, how bureaucratic they find your organisation on things like CRB and interviews and if you reimburse out-of-pocket expenses.


What they think of the rewards and recognition they receive


Relationship to paid staff


Opportunities for them to feed into decision making

Their views on workloads, time requirements and levels of responsibility are all things you should bear in mind


Expectations placed upon them


Views on opportunities for socialising


Whether they see their involvement as meaningful
Does their volunteering have a point, do they see their help as being needed and do they feel there are barriers to their involvement?


If this topic interests you why not run an in house course? Email me at rod@rodlaird.co.uk 




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Why not run an in house course? The price is fixed no matter how many attend. Email me at rod@rodlaird.co.uk

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