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Difficult residentsí meetings - How to plan, anticipate and prevent them getting out of hand (12 May 18)

Prepare, prepare, prepare - then prepare some more.

Nobody looks forward to a meeting that looks like being tricky or downright acrimonious, but there are quite a few things you can do to make your life easier.

The one thing you mustnít do is close your eyes and hope it will go away. It wonít; but here are two good things to reflect upon.

First, meetings rarely turn out to be such an ordeal as you sometimes imagine in th…

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