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You can be asked to create and evaluate a new community initiative, and to find new ways to interest that community.

Or you might be charged with conducting a focus group or survey to research your residents' or service users' views.

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No matter what your role or the challenge you face, we can almost certainly help.

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What some recent delegates had to say...

"A number of new ideas (too many to mention) and confirmation of how other people work and how they should work. Very useful to meet others in the same field."
Dr Iain Inglis, Senior Research Officer, Glasgow City Council

"Very eye opening and informative of what is available to help me do my work… truly very good."
Paul Argyle, Greater Manchester Fire and Rescue Service

"Clearer idea on how to manage the process and in the appropriate environment."
John Hughes-Jones, Consultation and Partnership Officer, North Wales Police

"Saw how much work is involved.
Made me think more about why we want to use item
One of the most relevant & useful courses I have attended in a long time."

Tola Adesemowo, Housing Manager (Inspection), Mosscare Housing Association

"Very useful course. Very practical, something that I can take back and use immediately."
Karlene Akindale, Manager - Grants Programme, London Borough of Haringey

"Great hints and tips!"
Katherine Shenton, Assistant Comm- unications and Events Officer, North East Ambulance Service

"Full of useful ideas. I've left with plenty to think about - the work starts here!  It was a great course to 'brush up' on skills and remind myself of project planning and how to apply them.  I really enjoyed the day."
Jon Thurlow, Tenant Involvement Officer, Howard Cottage Housing Association

"Many highly practical ideas for comm-unicating with our non-English speaking residents. I would highly recommend it."
Robert Isaac, Diversity Project Manager, Family Housing  Association

"Not what I expected – much better! Michael made more sense of qualitative inquiry in one day than weeks of study at university ever did."
John May, Community Consultation Co-ordinator, Metropolitan Police Authority

"Very friendly and personal course – thoroughly enjoyed!"
Jayshree Taank, Senior Community Recycling Officer, London Borough of Hounslow

“Good linkage by tutor to things that have happened in real situations. Very good tutor + very patient.”
Sarah Jane Ward, Consultation and Research Assistant, Hampshire Constabulary