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What your colleagues would like to use their customerís stories for and what some of their concerns are (17 Feb 14)

Your colleagues probably know better than anyone - so I am sure you can relate to what they had to say when I recently asked for their thoughts on using stories in their work

To help us prepare for our workshop, How to use stories to improve services I have been emailing delegates as they book to find out what they would like to get out of the day.

The results have been fascinating so I am enclosing one of the responses here. Weíll be touching upon many of these points durin…

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