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Here’s two ingenious but wonderfully simple new ways to protect your vulnerable residents from nuisance phone calls (15 Jan 13)

Door step, mail and telephone scams - and how they prey on vulnerable tenants

Call centre technology is reducing the cost of making  telemarketing calls, and as the costs go down, the number of nuisance calls increases.

Nuisance phone calls are bad news for anyone. But for vulnerable and older people they bring confusion and uncertainty.

They may agree to order products that they don’t need, or be taken advantage of by persistent or unscrupu…

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