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How to manage tricky community meetings – big or small (In house course)

It’s a nightmare – and it’s your nightmare


Your meeting goes off the rails and people become very difficult. How can you stop it ever happening? And what do you do if it does?

Here’s the scene.

You’re running a meeting ….and before you know it you have something that’s rapidly going out of your control:

It may never happen, but what if it does? How could you have forestalled it? What should you do now?

And you know that this is what really can happen, though we all hope it doesn’t happen to us. When it does you feel isolated and don’t know where to turn. You probably want the floor to open up so you can simply vanish.

You can reduce the likelihood of these situations occurring though, and there are ways to handle them when they occur, which is why we are putting on this entirely new, very worthwhile workshop.

As you will see, there are many practical things you can do, before and during the meeting:

For instance you can minimise the possibility of catastrophe by:

You’ll see how to do all these things plus other important skills like:

You’ll leave more confident that you can deal with challenging behaviour and more importantly how to reduce its likelihood in the first place.

To run this course in house email me at rod@rodlaird.co.uk or phone 01494 772 458

What delegates say about this course:

"I found the course stimulating, very well presented. A rare inspirational tutor!"
Lena Butcher, Community Gateway Advisor, Greenfields Community Housing

“This is the best training course I have been on. I’ve picked up loads of ideas about tenant training from which courses to run, to how to make them interesting and informative. I am really keen to go back to work and implement these ideas.”
Briony Pocklington, Resident Support Officer, London Borough of Lewisham

“A really enjoyable course, extremely well presented.“
Debbie Teece, Tenant Participation Officer, Eastlands Homes



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What delegates say about this course and trainer

"Once again another fantastic training course, very very relevant & brilliant trainer. Thank you very much, keep up the good work."
Seema Jandu, Tenant Participation Officer, London Borough of Merton